.chat-bubble{position:fixed;right:18px;bottom:18px;z-index:900;display:inline-flex;align-items:center;gap:.6rem;padding:.45rem 1rem .45rem .45rem;border:0;border-radius:100px;background:#193231;color:#fff;font:600 .95rem Greycliff CF,Arial,sans-serif;cursor:pointer;box-shadow:0 14px 34px -14px #0000008c}.chat-bubble img{width:40px;height:40px;border-radius:50%;object-fit:cover;border:2px solid #daff9d}.chat-bubble__badge{position:absolute;top:-6px;right:-4px;min-width:22px;height:22px;padding:0 6px;border-radius:100px;background:#e5484d;color:#fff;font-size:.75rem;display:grid;place-items:center}.chat-bubble.is-open .chat-bubble__label{display:none}.chat{position:fixed;right:18px;bottom:84px;z-index:900;width:min(380px,calc(100vw - 36px));max-height:min(640px,calc(100vh - 110px));display:flex;flex-direction:column;background:#fff;border-radius:20px;box-shadow:0 30px 70px -30px #19323199,0 0 0 1px #19323114;overflow:hidden;font-family:Greycliff CF,Arial,sans-serif;color:#193231}.chat--embedded{position:static;width:100%;max-width:46rem;max-height:none;height:520px;margin:0 0 2rem;box-shadow:0 12px 34px -28px #19323173;border:1px solid #e3ebe7}.chat__head{display:flex;align-items:center;gap:.75rem;padding:.85rem 1rem;background:#193231;color:#fff}.chat__avatar{width:44px;height:44px;border-radius:50%;object-fit:cover;border:2px solid #daff9d}.chat__who{display:flex;flex-direction:column;line-height:1.2}.chat__who strong{font-size:1rem}.chat__who span{font-size:.8rem;color:#cfe0d6}.chat__close{margin-left:auto;width:34px;height:34px;border:0;border-radius:50%;background:#ffffff1f;color:#fff;font-size:22px;line-height:1;cursor:pointer}.chat__list{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.6rem;background:#f6f1ee}.chat__msg{display:flex;flex-direction:column;max-width:85%}.chat__msg--staff{align-self:flex-start}.chat__msg--visitor{align-self:flex-end;align-items:flex-end}.chat__bubble{padding:.6rem .85rem;border-radius:16px;font-size:.9375rem;line-height:1.45;white-space:pre-wrap;word-break:break-word}.chat__msg--staff .chat__bubble{background:#fff;border-bottom-left-radius:4px}.chat__msg--visitor .chat__bubble{background:#147d57;color:#fff;border-bottom-right-radius:4px}.chat__time{margin-top:.2rem;font-size:.7rem;color:#6b7f7b}.chat__form{padding:.75rem;border-top:1px solid #e3ebe7;background:#fff}.chat__identity{display:grid;grid-template-columns:1fr 1.4fr;gap:.5rem;margin-bottom:.5rem}.chat__input{width:100%;box-sizing:border-box;padding:.6rem .75rem;border:1.5px solid #dfe7e3;border-radius:12px;font:inherit;font-size:.9375rem;color:#193231;background:#fff}.chat__input:focus{outline:none;border-color:#147d57;box-shadow:0 0 0 3px #147d5721}.chat__row{display:flex;gap:.5rem;align-items:flex-end}.chat__text{resize:none}.chat__send{flex:none;width:44px;height:44px;border:0;border-radius:12px;background:#147d57;color:#fff;display:grid;place-items:center;cursor:pointer}.chat__send:disabled{opacity:.45;cursor:default}.chat__send svg{width:20px;height:20px}.chat__error{margin:.5rem 0 0;font-size:.85rem;color:#c0563a}.chat__hint{margin:.5rem 0 0;font-size:.75rem;color:#6b7f7b;line-height:1.4}@media (max-width: 640px){.chat{right:10px;left:10px;bottom:76px;width:auto;max-height:calc(100vh - 96px)}.chat-bubble{right:12px;bottom:12px}.chat__identity{grid-template-columns:1fr}}